Gordon Katherine

Gordon Katherine

Gordon Katherine

We have all the light we need, we just need to put it in practice

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Gordon Katherine

Transforming Customer Experience in Logistics with AI-Enabled Personalization

The logistics sector is undergoing a profound transformation driven by artificial intelligence (AI), reshaping how companies engage with customers. At the heart of this evolution

September 01, 2025

Transforming Customer Experience in Logistics with AI-Enabled Personalization

Gordon Katherine

The Voice Revolution: How Conversational AI is Transforming Retail Customer Service

The retail landscape has undergone a dramatic transformation as voice-enabled artificial intelligence reshapes how businesses interact with customers. This technological revolution is fundamentally changing the

August 19, 2025

The Voice Revolution: How Conversational AI is Transforming Retail Customer Service

Gordon Katherine

The Rise of AI Assistants in Insurance: Virtual Agents, Chatbots & Embedded Services

The Emergence of Virtual Agents in Insurance The insurance sector is witnessing a new frontier in customer interaction with the rise of AI‑powered virtual agents. These

August 12, 2025

The Rise of AI Assistants in Insurance: Virtual Agents, Chatbots & Embedded Services

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